FAQ

HOME > Customer Service Center > FAQ

Total 26

  • No.26
    TitleWhat is KoBio?

    ð   KoBio (Korea Medical & Bio Industry Marketing Center) is a portal site specializing in the health care industry constructed to respond to demands from Korean companies due to exponential growth in the global health care market and the creation of a high value-added health care industry. It aims to provide an effective information support system with the domestic pharmaceutical, medical equipment and biotechnology businesses by systemizing and integrating scattered overseas marketing-related information across various agencies and institutions including the health care industry/BT market, buyer, authentication/approval, export & import information, etc.

    Classification all
    Hit no.17
  • No.25
    TitleWho are the main users of KoBio?

    ð  KoBio is constructed to support those who are engaged in medical equipment, pharmaceuticals, biotech and medical technologies and key potential users are:

    u  Government institutions & laboratories

    u  Investment companies

    u  Global conglomerates

    u  Industry companies

    u  Individual traders

    Classification all
    Hit no.17
  • No.24
    TitleWhat are the differences between the Korean and English sites?

    => KoBio is specifically designed to ensure user convenience and is custom-made to meet the purpose of site users. Depending on the site paths of overseas and domestic users and purpose of use, the contents can be classified into the following:

    A. Online information knowledge basis (Korean)

                        Market Research: Market information of different countries, international

    bedding information (by countries, international organizations, etc.)

    Overseas connection: Overseas connection investigation, credit inquiry of overseas connections

    Overseas authorization and approval: Overseas authorization and approval consulting support and relevant information, information on foreign authorization and approval provisions and system analysis

    Overseas Marketing: Information on overseas exhibitions and overseas expansion

    B. Cyber Health Care Industry Marketplace (English)

    Domestic Health Care Industry PR & Internationalization: English introductory data on the Korean Health Care Industry, information on support for overseas investment attraction  

    Intermediation of Health Care Industry Demand: Database construction for promising Korean companies, products and technology, technology demand information

     

    Classification all
    Hit no.13
  • No.23
    TitleCan I use the same ID for both Korean and English sites?

    ð   Yes. If you designate a language for your convenience on the first time of use, the relevant language will be serviced in English and Korean. Regardless of which language page you are on to register, you can use the same id and passwords.

     

     

    Classification all
    Hit no.10
  • No.22
    TitleWhat do I need to do to join KoBio?

        For existing KOTRA site members
      

    ð  In general, if you are already a member of other KOTRA sites, you can become a registered member company by taking the following steps:

     

    (1) Log in at the KoBio site with ID and Password used for DIGITAL KOTRA site.

    (2) Enter basic company information

    (3) Become a registered KoBio member company

     

     

       For newcomers

     

    (1)  Go to the DIGITAL KOTRA site

    (2) Register as a member on the DIGITAL KOTRA site.

    (3) Log in at the KoBio site with ID and password used for DIGITAL KOTRA site, then enter identification number

    (4) Enter the basic company Information

    (5) Become a registered KoBio member company

    Classification all
    Hit no.9
  • No.21
    TitleI would like to give up my membership, what shall I do?

    ð  Without an additional procedure on the webpage, you can give up your membership by contacting the customer center via phone or email inquiry.

    Classification all
    Hit no.8
  • No.20
    TitleMy membership application was denied. Why?

    ð  There are several reasons to refuse a membership application. The following are the most common reasons for declining an application:

    (1)   If a company is on the KBCs trade member blacklist due to bankruptcy, nonpayment, suspension, long-term overdue unpaid bills, etc.

    (2)   If a company is caught for disseminating unreliable data, false or fraudulent information

    (3)   If illegal trade item dealing is found

    (4)   If a company does not meet the other membership conditions designated by the center

    Classification all
    Hit no.7
  • No.19
    TitleHow can I modify member information?

    ð  To modify member information, move to member information on My Page, then go to the linked DIGITAL KOTRA to correct the information. As KoBio uses an integrated authentication system with DIGITAL KOTRA, member information correction is only made in the DIGITAL KOTRA site.

     

    Classification all
    Hit no.6
  • No.18
    TitleI lost my member ID and password. How can I find them?

    ð  To find member ID and password, click find ID, Password on the lower-left side of login menu

    Classification all
    Hit no.5
  • No.17
    TitleWhere can I find information on products and technologies that best represent my interest?

    ð  If information suits the preferred category that you registered in <Set Customized information>, <Register product/Technology> at the time of membership registration, they will automatically be updated on your My Page. You can see recently updated technologies, member companies, offers, and trade-related information. Also, you can search information by entering keywords in the search function on the first web page.

    Classification all
    Hit no.8
First Previous 1 2 3 Next Last